Services Copy
Delivering Results with Integrity
Dispatch
- Create Daily Communication Group
- Verify Roll Call
- Pull Route Assignments from Amazon Wave Planner
- Match Wave Planner to DSP Portal
- Make Roster Adjustments
- Update Roll Call Sheets
- Facilitate DSP and Station Communication during load out
- Track and Report Missing or Delayed Routes/Bags
- Post Standard Work and Safety Tips throughout the day
- E-Mentor Verification Daily
- OTR Troubleshooting
- Remote Parking Meter Payments
- Lockout and Towing Coordination
- Rescue Coordination
- Next-Day Attendance Confirmation
- Rescue Reporting
- Daily and Weekly Rostering in Portal
Performance Management
- Weekly Smart-Sheet completion for Amazon DPR
- Deep Drive Performance Reports
- Coach Drivers on Performance Improvement
- Concession Appeals and Follow Up
- Preparation of Reports from PDF to editable Excel file.
- Owner 1:1 Consultation regarding DSP Scorecard.
Misc. Operations
- Facilitate Ramp Plans
- Respond to Amazon Call-Outs, Actions Plans, and Bridges
- Ensure Schedules meet Rostering and Ramp plan needs
- Create and Manage Driver Schedules
Fleet
- Element Xcelerate Portal Management
- Rental Vehicle Documentation Review
- Recall Repair Coordination
- Preventative Maintenance Schedules
- Amazon Damage Report Submission
- Coordination with Lot Attendant
- *Insurance Claim Processing
- *Accident Intake
- *Part Ordering
Onboarding
- Digital Onboarding with One-Click Hiring
- Onboarding Troubleshooting with Candidates
- Create Work Emails
- Coordinate Drug Test
- Policy Assistance and Handbook Compilation
- Onboard to Fleet Commander for Fuel Access
- Onboard to E-Mentor
- Create Driver Profile in Payroll Application
Payroll
- Payroll Management
- Timecard Adjustments
- PTO and Benefits Support
- Bonus Tracking
- Unemployment Claims Assist
- Child Support and Bankruptcy garnishment management
Finance
- Payment Reconciliation
- QuickBooks Setup
- QuickBooks Ongoing Data Entry
Best Practice Guidance
- Ordering and Procurement of Supplies
- Driver Job Postings
- Recommended Incentives/Bonuses
- Interviewing Platforms
- Safety Recommendations
- Pro Forma Review
- Pre-Launch